The problem
Newmar Corporation (Newmar) is recalling certain model year 2013-2014 Bay Star Sport, Bay Star, Canyon Star, Ventana LE, Ventana, Dutch Star, Mountain Aire, and Essex recreational vehicles manufactured February 18, 2013, through November 15, 2013, and equipped with Frigidaire KG series microwaves. In the affected vehicles, the microwave may start on its own.
The risk
If the microwave starts on its own and there are contents inside, a fire could result.
The fix
Newmar will notify owners and dealers. The recall began on April 17, 2014. Owners may contact Newmar at 1-800-731-8300.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V098000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.