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Safety recall · 14V101000

Exterior lighting: headlights Dodge recall

Chrysler Group reported this recall to NHTSA on March 4, 2014. It covers about 43,431 vehicles across 2 model years listed below. The repair is free.

Campaign
14V101000
Reported
Mar 4, 2014
Vehicles
43,431
Area
Lights

The problem

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2012 Dodge Charger vehicles manufactured May 20, 2010, through November 8, 2011, and equipped with halogen headlamps. In the affected vehicles, a sub-harness for the headlights may overheat and cause the low beam headlights to go out.

The risk

Loss of headlights reduces the driver's visibility, increasing the risk of a crash.

The fix

Chrysler will notify owners, and dealers will replace the headlamp jumper harnesses and bulbs, or the headlamp assemblies, as necessary, free of charge. The recall began on May 2, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P08. This recall concerns non-police vehicles. A separate campaign was launched in 2012 to address police vehicles. See NHTSA recall 12V-042.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Dodge dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V101000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2011 Dodge Charger69611F
2012 Dodge Charger64814F

Questions

Is the 14V101000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Chrysler Group's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 14V101000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 14V101000 announced?

Chrysler Group reported it to NHTSA on March 4, 2014. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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