The problem
Starcraft Bus is recalling certain model year 2009 and 2010 Prodigy and Quest school buses manufactured August 20, 2009, through March 30, 2010, and equipped with A & M Systems-brand door actuators. Voltage spikes may damage the electrical components and electrical circuits of the door actuator, causing the circuit board to develop high resistance.
The risk
High resistance may cause the board to overheat, increasing the risk of a fire.
The fix
Starcraft Bus will notify owners and dealers will replace the affected circuit boards, free of charge. The recall began on March 20, 2014. Owners may contact Starcraft Bus at 1-800-348-7440.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V102000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.