The problem
BMW of North America, LLC (BMW) is recalling certain model year 2013 R 1200 GS motorcycles manufactured November 2012 through August 2013. Pressure inside the transmission may cause the transmission output seal to be pushed out of place.
The risk
If the output seal ring is pushed out of its proper position, oil may leak from the transmission onto the rear tire, increasing the risk of a crash.
The fix
BMW will notify owners, and dealers will fit a bracket to prevent the transmission seal from being pushed out of position, free of charge. The recall began on June 17, 2014. Owners may contact BMW customer service at 1-800-525-7417.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V211000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.