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Safety recall · 14V245000

Air bags Hyundai recall

Hyundai Motor Company reported this recall to NHTSA on May 13, 2014. It covers about 137,500 vehicles across 4 model years listed below. The repair is free.

Campaign
14V245000
Reported
May 13, 2014
Vehicles
137,500
Area
Airbags

The problem

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

The risk

An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.

The fix

Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Hyundai dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V245000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 14V245000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Hyundai Motor Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 14V245000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 14V245000 announced?

Hyundai Motor Company reported it to NHTSA on May 13, 2014. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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