The problem
NABI Bus, LLC (NABI) is recalling certain model year 2012 31LFW city transit buses manufactured April 27, 2012, through December 16, 2012. In the affected vehicles, the steering column support bracket may not be properly welded to the dash assembly.
The risk
If the steering column support bracket detaches, the steering column may become loose, causing the steering to become inoperable, increasing the risk of a crash.
The fix
NABI will notify owners will reweld or replace the steering column support bracket, free of charge. The recall began in August 2014. Owners may contact NABI customer service at 1-256-831-4296. NABI's number for this recall is 20143.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nabi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V296000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.