The problem
Blue Bird Body Company (Blue Bird) is recalling certain 2012-2015 All American transit buses manufactured September 1, 2011 through May 16, 2014. In the affected vehicles, a clamp on the steering shaft may come in contact with the rubber boot at the floor.
The risk
If the steering shaft clamp comes into contact with the rubber boot, additional effort would be needed to steer the vehicle, increasing the risk of a crash.
The fix
Blue Bird will notify owners, and dealers will relocate the rubber boot and install a new steering shaft clamp, free of charge. The recall began on July 8, 2014. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R14XE.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V306000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.