The problem
Blue Bird Body Company (Blue Bird) is recalling certain model year 2008-2013 All American rear engine school buses manufactured April 3, 2007, to December 15, 2012. Due to the design of the thermostat, a heater hose may rupture which could result in hot coolant entering the passenger compartment.
The risk
Hot coolant leaking into the passenger compartment increases the risk of injury to the passengers.
The fix
Blue Bird will notify owners, and dealers will replace the thermostat and change the passenger compartment heater supply hose, free of charge. The recall began on July 15, 2014. Owners may contact Blue Bird customer service at 1-478-822-2242. Blue Bird's number for this recall is R14XF.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Blue Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V313000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.