The problem
Winnebago Industries, Inc (Winnebago) is recalling certain model year 2014-2015 Winnebago Travato, Trend, and Itasca Viva motorhomes manufactured November 13, 2013 through June 9, 2014, built on Ram ProMaster chassis. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
The risk
This water intrusion may affect the running of the vehicle and disable the air bags, stop lamps, turn signals, backup lights, and/or door locks, increasing the risk of a crash as well as injury to the occupants if the air bags do not deploy.
The fix
Chrysler on behalf of Winnebago will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. Chrysler will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. The recall began in October 2014. Owners may contact Chrysler customer service at 1-800-853-1403 or Winnebago customer service at 1-800-537-1885. Chrysler's number for this recall is P32.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V322000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.