The problem
General Motors LLC (GM) is recalling certain model year 2014 Spark vehicles manufactured from May 7, 2014, to May 26, 2014. In the affected vehicles, the left and right lower control arm attaching bolts in the front suspension may not be tightened to specification.
The risk
If the lower control arm bolts are not tightened properly, the lower control arm may separate from the steering knuckle while driving, causing a loss of steering, increasing the risk of a crash.
The fix
Owners are instructed NOT to drive their vehicles until the recall remedy has been completed. Owners should call a Chevrolet dealer immediately to arrange for their vehicle to be transported free of charge for servicing. GM will notify owners, and dealers will inspect the left and right lower control arm attaching bolts to make sure that they are tightened to the proper specification, free of charge. The recall began on August 1, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14453. Note: Owners are advised not to drive the vehicle until the repairs have been completed.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V440000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.