The problem
Utility Trailer Manufacturing Company (Utility) is recalling certain model year 2012-2014 VS1RA, and 2013-2014 VS1DC, VS2DX, VS2RA, VS3DX, and VS3RA trailers manufactured April 2011, to May 2013. The pintle hook tube sub assembly that is welded to the pintle hook safety chain loop may break and fall off the vehicle.
The risk
If the loop were to break off, the air lines and electrical lines would detach, applying the towed trailer's brakes, increasing the risk of a vehicle crash.
The fix
Utility will notify owners, and dealers will inspect and replace the pintle hook safety chain loop if it is cracked, free of charge. The recall is expected to begin in September 2014. Owners may contact Utility customer service at 1-800-423-6591. Utility's number for this recall is SB 07-011/370258.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Utility, Utility Trailer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V463000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.