The problem
Nova Bus (Nova) is recalling certain model year 2013 Nova LFS transit buses. The bolt used to secure the windshield wiper linkage to the wiper motor may become loose over time.
The risk
If the windshield wiper linkage loosens from the wiper motor, the wipers may become inoperable, reducing the driver's visibility and increasing the risk of a crash.
The fix
Nova will notify owners, and dealers will replace the bolt and nut that attach the windshield wiper linkage to the wiper motor, free of charge. The recall began in late September 2014. Owners may contact Nova customer service at 1-800-350-6682.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nova Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V473000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.