The problem
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain model year 2010-2014 i-MiEV electric vehicles manufactured September 15, 2009, to March 25, 2014. Due to either software programming or corrosion caused by road salt, the brake vacuum pump may stop functioning.
The risk
If the brake vacuum pump stops functioning, the distance needed to stop the vehicle may be lengthened, increasing the risk of a crash.
The fix
Mitsubishi will notify owners, and depending on the affected vehicle, dealers will either reprogram the brake vacuum pump controller, replace the brake vacuum pump or do both, free of charge. The recall began on October 24, 2014. Owners may contact Mitsubishi customer service at 1-888-648-7820. Mitsubishi's number for this recall is SR-14-007.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mitsubishi dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V522000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.