The problem
Chrysler Group LLC (Chrysler) is recalling certain model year 2013-2015 Ram C/V Tradesman cargo vans, equipped with two front bucket seats and no rear seating, manufactured July 25, 2012, to August 20, 2014. In the affected vehicles, road hazards such as potholes may cause the front passenger side curtain and/or seat air bags to deploy unexpectedly.
The risk
Inadvertent air bag deployment can increase the risk of crash or injury to the seat occupant.
The fix
Chrysler will notify owners, and dealers will update the software in the Occupant Restraint Control (ORC) module, free of charge. The recall began October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P51.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ram dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V528000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.