The problem
Triumph Motorcycles America, LTD (Triumph) is recalling certain model year 2012-2013 Triumph Street Triple and Street Triple R motorcycles manufactured July 1, 2012, to October 1, 2013, and equipped with ABS. In the affected motorcycles, the four bolts that secure the two cable guides on either side of the headstock do not contain threadlock. As a result, the bolts could loosen.
The risk
If the bolts loosen, steering movement could be restricted, increasing the risk of a crash.
The fix
Triumph will notify owners, and dealers will replace the four bolts with new bolts containing threadlock, free of charge. The recall began on November 7, 2014. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is Service Bulletin 501.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triumph dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V548000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.