The problem
Mazda North American Operations (Mazda) is recalling certain model year 2008 Mazda Tribute Hybrid vehicles manufactured October 10, 2006, to May 23, 2008. The coolant pump for the hybrid system may fail, resulting in the hybrid electronics overheating.
The risk
If the hybrid electronics system overheats, it may shut down the powertrain, resulting in a stall-like condition, increasing the risk of a crash.
The fix
Mazda will notify owners, and dealers will replace the original Motor Electronics Coolant (MEC) Pump with an improved brushless pump, free of charge. The recall began November 5, 2014. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 7814I.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Mazda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V552000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.