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Safety recall · 14V555000

Service brakes: caliper Volvo recall

Volvo Trucks North America reported this recall to NHTSA on September 11, 2014. It covers about 3,175 vehicles across 6 model years listed below. The repair is free.

Campaign
14V555000
Reported
Sep 11, 2014
Vehicles
3,175
Area
Brakes

The problem

Volvo Trucks North America (Volvo) is recalling certain model year 2014-2015 VAH, VNL, and VNM trucks manufactured March 4, 2013, to April 28, 2014. Due to the bolts holding the disc brake caliper to the backing plate not being tightened to the specified torque, the disc brake caliper may detach from the backing plate.

The risk

If the disc brake caliper detaches from the backing plate it can affect the brakes to that particular wheel causing the vehicle to "pull" to the left or right, increasing the risk of a crash.

The fix

Volvo will notify owners, and dealers will inspect and tighten the bolts to specification, as necessary, free of charge. The recall began October 10, 2014. Owners may contact Volvo customer service at 1-800-528-6586. Volvo's number for this recall is RVXX1403.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Volvo dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V555000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

Questions

Is the 14V555000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Volvo Trucks North America's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 14V555000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 14V555000 announced?

Volvo Trucks North America reported it to NHTSA on September 11, 2014. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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