The problem
Jayco, Inc. (Jayco) is recalling certain model year 2015 Jay Flight travel trailers, models 264BHW (7V) and 267BHSW (7W), manufactured April 23, 2014, to June 4, 2014. The affected trailers are equipped with the roof AC option, eliminating the roof vent. As such, since the window does not open, there is inadequate venting for the gases emanating from the range.
The risk
In the event of a situation where the propane gas continues to flow, if the gas range cannot vent, an ignition source may ignite the propane gas, resulting in a fire.
The fix
Jayco will notify owners, and dealers will replace the non-opening window with a window that opens, free of charge. The recall began on October 28, 2014. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall 9901221.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Jayco dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V585000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.