The problem
Winnebago Industries, Inc. (Winnebago) is recalling one model year 2008 Aspect WF726A coach, one model year 2010 Vista WFE32K coach and one model year 2012 Vista WFE36D coach. The affected vehicles are equipped with certain model S2005, S2010, S5005, S5010, S5505, or S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
The risk
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The fix
Winnebago will notify owners to take the coaches to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began in October 2014. Owners may contact Ricon customer service at 1-800-322-2884 or Winnebago customer service at 1-800-537-1885.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Winnebago dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V586000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.