The problem
General Motors LLC (GM) is recalling certain model year 2013-2015 Chevrolet Spark vehicles manufactured January 17, 2012, to July 29, 2014. The secondary hood latch may prematurely corrode at the latch pivot causing the striker to get stuck out of position, preventing it from properly engaging the hood latch.
The risk
If the secondary hood latch corrodes causing the latch to be stuck out of position, and the primary hood latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
The fix
GM will notify owners, and dealers will replace the striker with a new part which has superior corrosion protection, free of charge. The recall began on January 7, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14456.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Chevrolet dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V593000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.