The problem
Polaris Industries, Inc. (Polaris) is recalling certain model year 2015 Victory Cross Country, Cross Country Eightball, Cross Country Tour, Gunner, Hammer Eightball, High-Ball, Magnum, Vision Tour ABS and Vegas Eightball motorcycles manufactured August 11, 2014, to September 2, 2014. The affected motorcycles may have been manufactured with the transmission shift drum detent roller spring incorrectly installed.
The risk
If the roller spring is incorrectly installed, the transmission may not shift as intended, potentially causing the operator to lose control, increasing the risk of a crash.
The fix
Polaris has notified owners, and dealers will inspect and repair the transmission, free of charge. The recall began on October 9, 2014. Owners may contact Polaris customer service at 1-888-704-5290. Polaris' number for this recall is V-14-03 A/B.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Victory dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V596000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.