The problem
Entegra Coach (Entegra) is recalling certain model year 2015 Aspire and Anthem Class A motorhomes manufactured July 18, 2014, to September 17, 2014. The Cummins ISB or ISL engines in these vehicles may have been equipped with Fleetguard UFF-XT fuel filters, part number FF63009, whose filter shell may separate from the fuel filter nut plate causing the engine to stall without warning.
The risk
If the engine stalls unexpectedly there is an increased risk of a crash.
The fix
Entegra will notify owners, and Spartan Chassis dealers will work with Cummins to replace the fuel filter with a non-defective one, free of charge. The recall began during October 2014. Owners may contact Entegra customer service at 1-800-945-4787.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V615000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.