The problem
Spartan Motors, Inc. (Spartan) is recalling certain model year 2006-2013 Advantage, Diamond, Gladiator, and MetroStar emergency vehicles manufactured November 29, 2005, to June 19, 2013. In the affected vehicles, the transmission fluid cooler may fail, allowing the engine coolant to mix with the transmission fluid.
The risk
If the engine coolant mixes with the transmission fluid, the transmission may not shift properly, increasing the risk of a crash.
The fix
Spartan will notify owners and dealers will install a new transmission fluid cooler, free of charge. Parts are not currently available. Owners were mailed an interim notification on November 25, 2014 and will also be mailed a second letter when parts are available. Parts should be available in mid to late January 2015. The recall began on February 9, 2015. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 14017.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Spartan dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V623000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.