The problem
BMW of North America, LLC (BMW) is recalling certain model year 2015 X5 vehicles manufactured September 12, 2014,to September 21, 2014 and equipped with the optional rear comfort seat. The left rear seat belt attachment point in the affected vehicles may not have been sufficiently welded.
The risk
In the event of a crash, the seat belt attachment could break and fail to restrain a seat occupant, increasing the risk of injury.
The fix
BMW will notify owners, and dealers will replace the left rear seat frame, free of charge. The recall began November 2014. Owners may contact BMW customer service at 1-800-525-7417 or [email protected].
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized BMW dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V650000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.