The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Beetle vehicles manufactured June 13, 2013, to July 3, 2014. The glass sunroofs in the affected vehicles may break when the vehicles are operated over a hard road surface or strike a pothole.
The risk
Vehicle occupants could be injured by falling glass. A sunroof break during vehicle operation also increases the risk of driver distraction and a resulting vehicle crash.
The fix
Volkswagen will notify owners, and dealers will replace the sunroof, free of charge. The recall began on December 15, 2015. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 60B9.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Volkswagen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V658000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.