The problem
American Honda Motor Co. (Honda) is recalling certain model year 2014 GROM125 motorcycles manufactured June 12, 2013, to September 24, 2014, and 2014 Forza-NSS300, and NSS300A motorcycles manufactured June 18, 2013, to May 21, 2014. The resin bracket inside the fuel pump of the affected motorcycles may swell and cause the pump impeller to seize.
The risk
If the fuel pump seizes the motorcycle will stall, increasing the risk of a crash.
The fix
Honda will notify owners, and dealers will replace the fuel pump with an updated fuel pump, free of charge. The recall began on December 15, 2014. Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JL1 NSS300 (Forza) and JL2 Grom (Grom125).
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Honda dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V672000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.