The problem
Triumph Motorcycles America, LTD (Triumph) is recalling certain model year 2011-2014 Explorer motorcycles manufactured November 1, 2011, to June 1, 2014. The side stand pivot bolt may fracture.
The risk
If the side stand pivot bolt fractures, the motorcycle may fall when parked on the side stand, increasing the risk of injury to someone nearby.
The fix
Triumph will notify owners, and dealers will replace the side stand pivot bolt and lock nut, free of charge. The recall began January 5, 2015. Owners may contact Triumph customer service at 1-678-854-2010. Triumph's number for this recall is SB518.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Triumph dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 14V765000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.