The problem
Life Line Emergency Vehicles (Life Line) is recalling certain model year 2014-2015 Life Line-modified Ford F-Series emergency vehicles that are equipped with Liquid Spring-brand aftermarket suspension kits. The mounting bracket that attaches the suspension fluid tank to the frame may fail allowing the fluid tank to separate from the vehicle.
The risk
If the suspension fluid tank mount fractures and the tank separates from the chassis, the tank may become a road hazard, increasing the risk of a crash.
The fix
The remedy for this recall is still under development. The recall began on February 2, 2015. Owners may contact Life Line customer service at 1-563-578-3317.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V024000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.