The problem
Newmar Corporation (Newmar) is recalling certain model year 2015 Essex motorhomes manufactured March 13, 2014, to November 13, 2014, built on Spartan chassis. Due to the steering column having inadequate spline engagement at the steering gear, the steering shaft may disconnect or slip.
The risk
If the steering shaft disconnects or slips there would be a loss of steering control, increasing the risk of a crash.
The fix
Spartan will notify owners on behalf of Newmar, and dealers will replace the steering shaft, free of charge. The recall began on February 26, 2015. Owners may contact Newmar customer service at 1-800-731-8300.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V062000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.