The problem
Nova Bus (Nova) is recalling certain model year 2008 LFS transit buses manufactured January 1, 2008, to December 31, 2008. Surrounding material may interfere with opening of the emergency exit windows, making them more difficult to open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 217, "Bus Emergency Exits and Window Retention and Release."
The risk
An emergency exit that is difficult to open may hinder egress in the event of an emergency, increasing the risk of injury.
The fix
Nova has notified owners, and dealers removed any material that restricted the opening of the emergency exit, free of charge. Owners may contact Nova customer service at 1-450-472-6410. Nova's number for this recall is CR1314.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Nova Bus dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V076000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.