The problem
Ducati North America (Ducati) is recalling certain model year 2010-2014 Multistrada 1200 motorcycles. The inner sleeve of the opening throttle cable may move and prevent the full closing of the throttle.
The risk
If the throttle cannot be fully closed, there is an increased risk of a crash.
The fix
Ducati will notify owners, and dealers will replace the upper throttle cover with one that prevents the inner throttle sleeve from moving, free of charge. The recall began on May 11, 2015. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is RCL-15-001.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ducati dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V152000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.