The problem
Terex South Dakota, Inc. (Terex) is recalling certain model year 2014-2015 Aerial Devices and General Digger Derricks manufactured March 28, 2014, to March 1, 2015. In the affected vehicles, the fasteners that attach the turntable bearing to the carrier and the aerial or the digger derrick may fail.
The risk
If the attaching bolts fail, the boom may fall, increasing the risk of injury to the operator or those nearby.
The fix
Terex will notify owners, and dealers will check the affected bolts, replacing them as necessary, free of charge. The recall begin on March 27, 2015. Owners may contact Terex customer service at 1-800-982-8975. Terex's number for this recall is SN616.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Terex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V163000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.