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Safety recall · 15V172000

Electrical system Lincoln recall

Ford Motor Company reported this recall to NHTSA on March 24, 2015. It covers about 1,549 vehicles across 3 model years listed below. The repair is free.

Campaign
15V172000
Reported
Mar 24, 2015
Vehicles
1,549
Area
Electrical system

The problem

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Lincoln MKT vehicles with a limousine or hearse preparation package, manufactured March 6, 2012, to March 10, 2015. In the affected vehicles, the vacuum pump relay may overheat due to an internal fault or contamination.

The risk

If the vacuum pump relay overheats, there is an increased risk of a vehicle fire.

The fix

Ford will notify owners, and dealers will replace the vacuum pump relay with a new electro-mechanical relay, free of charge. The recall began on July 6, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S10.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Lincoln dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V172000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2013 Lincoln MKT707F
2014 Lincoln MKT544F
2015 Lincoln MKT256D

Questions

Is the 15V172000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Ford Motor Company's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 15V172000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 15V172000 announced?

Ford Motor Company reported it to NHTSA on March 24, 2015. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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