The problem
Starcraft Bus (Starcraft) is recalling certain model year 2015 Prodigy and Quest school buses manufactured August 21, 2014, to April 16, 2015. The affected vehicles have seat bottoms whose foam core may not meet the flammability requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 302, "Flammability of Interior Materials."
The risk
If the seats are built with this seat bottom foam core, the seats may not resist catching fire in the presence of an ignition source, increasing the risk that a fire may start or spread.
The fix
Starcraft will notify owners, and dealers will replace the school bus seat bottoms with foam that is compliant to the safety standard, free of charge. The recall is expected to begin in June 2015. Owners may contact Starcraft customer service at 1-800-348-7440 or by email at [email protected].
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V263000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.