The problem
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2015 Western Star 4700, 4800 and 4900 trucks manufactured November 15, 2014, to January 30, 2015. In the affected vehicles, the speedometer may not operate properly, possibly not displaying the vehicle's speed.
The risk
If the speedometer does not show the vehicle speed, the driver may unknowingly exceed the posted speed limit, increasing the risk of a crash.
The fix
DTNA will notify owners, and dealers will install a new speedometer, free of charge. The recall began on July 28, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-683.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Western Star dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V383000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.