The problem
Entegra Coach (Entegra) is recalling certain model year 2015 Aspire vehicles manufactured October 24, 2013, to February 11, 2015. In the affected vehicles, the fasteners that attach the stay rod (v-rod) to the rear drive axle may not have been installed with thread locker or tightened in the correct sequence.
The risk
If the fasteners come loose, the stay rod may disconnect from the rear axle, resulting in a loss of control, increasing the risk of a crash.
The fix
Entegra will notify owners, and dealers will replace the fasteners using thread lock, tightening them in the proper sequence and with the required torque values, free of charge. The recall began on August 12, 2015. Owners may contact Entegra customer service at 1-800-945-4787.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Entegra dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V395000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.