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Safety recall · 15V492000

Suspension: rear Newmar recall

Newmar reported this recall to NHTSA on August 5, 2015. It covers about 82 vehicles across 5 model years listed below. The repair is free.

Check my VIN at NHTSAAffected vehicles
Campaign
15V492000
Reported
Aug 5, 2015
Vehicles
82
Area
Suspension

The problem

Newmar Corporation (Newmar) is recalling certain model year 2015-2016 Essex and King Aire vehicles manufactured March 7, 2014, to June 15, 2015, and 2016 Mountain Aire vehicles manufactured March 9, 2015, to June 5, 2015. The control module for the air suspension may experience a loss of power resulting in the air suspension not being able to achieve ride height.

The risk

If the ride height of the suspension is less than specified ride height the vehicle may be difficult to control, increasing the risk of a crash.

The fix

Newmar will notify owners and Spartan Motors will repair the motor homes free of charge. The recall began on August 5, 2015. Owners may contact Newmar customer service at 1-800-731-8300.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

  1. Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
  2. Call a dealer. Any authorized Newmar dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V492000.
  3. Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
  4. Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicles covered

VehicleComplaintsRecallsGrade
2015 Newmar Essex114D
2016 Newmar Essex07C
2015 Newmar King Aire09C
2016 Newmar King Aire07C
2016 Newmar Mountain Aire08D

Questions

Is the 15V492000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Newmar's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 15V492000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 15V492000 announced?

Newmar reported it to NHTSA on August 5, 2015. Owners are usually notified by mail within about two months.

Source: U.S. National Highway Traffic Safety Administration (NHTSA) complaints and recalls, checked daily. Complaints are owners' own reports and are not verified. How we use the data

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