The problem
Starcraft RV (Starcraft) is recalling certain model year 2015-2016 Launch Ultra Lite vehicles manufactured June 17, 2014, to July 23, 2015. The furnaces equipped on the trailers may not have been secured properly and could separate from the exhaust.
The risk
Hazardous exhaust fumes could be released into the cabin area, sickening and injurying any occupants.
The fix
Starcraft will notify owners, and dealers will inspect the furnace, and if necessary secure the furnace to the floor platform, free of charge. The recall began on August 25, 2015. Owners may contact Starcraft customer service at 1-800-945-4787. Starcraft's number for this recall is 9902246.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Starcraft dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V495000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.