The problem
Goshen Coach (Goshen) is recalling certain model year 2014-2015 Pacer, Pacer LS, PacerLTD, GCII, Impulse, Connection, Commander, G-Force, G-Force Access, G-FforceLTD, Sentinel, Sentinel UC, Mainstream Low Floor vehicles manufactured July 1, 2014, to July 27, 2015. The driver and passenger seat mounting space not have been properly tightened. The bolts can come loose and cause the seat to move if involved in a crash. Thus, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) No. 207, "Seating Systems."
The risk
The failure of the seat to stay in place in the event of a crash increases the risk of injury to the occupant in that seat.
The fix
Goshen will notify owners, and dealers will inspect and re-tighten the bolts, free of charge. The recall began on September 3, 2015. Owners may contact Goshen customer service at 1-574-970-6300.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Goshen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V503000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.