The problem
Ford Motor Company (Ford) is recalling certain model year 2011-2013 and 2015 Ford F-650, and F-750 trucks manufactured February 14, 2011, to April 28, 2015, and equipped with a 70% fixed bench passenger seat. The affected vehicles have passenger seat belt anchorage floor attachments that are not installed in the correct location. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk
Seat belt anchors that are installed in an incorrect location may increase the risk of occupant injury in the event of a crash.
The fix
Ford will notify owners, and dealers will correct the seat belt anchorage locations, free of charge. The recall began on November 12, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C09.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Ford dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V533000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.