The problem
Forest River Inc. (Forest River) is realling certain model year 2016 Shasta Airflyte 16 and Shasta Airflyte 19 trailers manufactured September 26, 2014 to August 17, 2015. In the affected vehicles, the rear exit window glass may come loose and fall out due to poor adhesion.
The risk
If the rear window glass detaches, it could fall onto the road and be a road hazard, increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will inspect the trailers to verify that the windows are properly secured. Any window that fails the inspection process will be replaced. These repairs will be performed free of charge. The recall began on September 22, 2015. Owners may contact Forest River customer service at 1-574-825-8717. Forest River's number for this recall is 53-08282015-0081.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Shasta dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V553000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.