The problem
The RV Factory LLC (RV Factory) is recalling certain model year 2015-2016 Avion Azure motorhomes manufactured January 1, 2014, to September 24, 2015. The affected vehicles may have an improperly placed weld on the underfloor seat bracket used to mount the second row seats. As a result, the bracket may break in a crash. As such, these vehicles fail to comply with the requirements of Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
The risk
If the bracket breaks, the seats may move, increasing the risk of injury in the event of a crash.
The fix
RV Company will notify owners, and dealers will replace the brackets, free of charge. The recall began on October 24, 2015. Owners may contact RV Company customer service at 1-844-284-6678 ext 106.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Avion dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V653000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.