The problem
Navistar, Inc. (Navistar) is recalling certain model year 2016 International ProStar trucks manufactured January 5, 2015, to January 7, 2015, and 2016 International TranStar trucks manufactured on January 6, 2015, and equipped with certain Eaton Fuller FR-Series 10-speed manual transmissions. When the transmission shift lever is moved from reverse to neutral, the reverse gear may stay engaged. When the transmission shift lever is moved from reverse to a forward gear position, the transmission may mechanically lock because both the reverse gear and forward gear are simultaneously engaged.
The risk
Even though the transmission has been shifted out of reverse into neutral, the vehicle may unexpectedly move backwards, increasing the risk of a crash.
The fix
Navistar will notify owners, and dealers will inspect the transmission. Any affected transmission will be repaired or replaced, free of charge. The recall began on November 20, 2015. Owners may contact Navistar customer service at 1-800-343-7357. Navistar's number for this recall is 15516.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized International dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V693000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.