Mci Seats Recall 15V862000 (9 Vehicles)

The problem

Motor Coach Industries (MCI) is recalling certain model year 2016 MCI J4500 motor coaches manufactured August 26, 2015, to December 3, 2015, and equipped with Kiel passenger seats. During assembly, one of the seat mounting bolts was installed incorrectly.

The risk

In the event of a crash, the seat may detach from its floor mounting, increasing the risk of injury to the seat occupant.

The fix

MCI will notify owners, and dealers will correct the seat mounting, free of charge. The recall began on January 12, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 430.

Contacts

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

What to do

Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
Call a dealer. Any authorized Mci dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V862000.
Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.

Vehicle	Complaints	Recalls	Grade
2016 Mci J4500	0	7	C

Vehicle

Complaints

Recalls

Grade

2016 Mci J4500

Questions

Is the 15V862000 recall repair free?

Yes. Federal law requires the manufacturer to fix safety recalls free of charge. Motor Coach Industries's dealers do the work; the remedy is described above.

How do I know if my vehicle is part of recall 15V862000?

Not every vehicle of a listed model year is included. Enter your 17-character VIN at nhtsa.gov/recalls or call a dealer with your VIN.

When was recall 15V862000 announced?

Motor Coach Industries reported it to NHTSA on December 22, 2015. Owners are usually notified by mail within about two months.

Seats Mci recall