The problem
Corp. Micro Bird Inc. (Micro Bird) is recalling certain model year 2014-2016 MBII and G5 school buses manufactured May 21, 2014, to November 24, 2015. The affected vehicles may have a camber caster kit bolt that was insufficiently torqued, causing the bolt to come loose.
The risk
An insufficiently torqued bolt may become loose and fall out causing vehicle misalignment. Loss of vehicle control is possible, increasing the risk of a crash.
The fix
Micro Bird will notify owners, and dealers will correct the torque, free of charge. The recall began on January 18, 2016. Owners may contact Micro Bird customer service at 1-819-477-2012. Micro Bird's number for this recall is 10-065-AUS.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Micro Bird dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V883000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.