The problem
Temsa Global Sanayi Ve Ticaret A.S. (Temsa) is recalling certain model year 2008-2016 TS35C buses manufactured July 21, 2008, to December 12, 2015. In the affected vehicles, the steering gearbox bracket fastener may loosen.
The risk
If the bracket fasterner loosens it can cause loss of vehicle control, increasing the risk of a crash.
The fix
Temsa will notify owners, and dealers will replace the fastener bolts, free of charge. The recall began on February 4, 2016. Owners may contact Temsa customer service at 1-404-602-0151.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Temsa dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 15V885000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.