The problem
Foretravel, Inc. (Foretravel) is recalling certain model year 2008 Nimbus motorhomes manufactured July 9, 2007, to March 25, 2008. The affected vehicles are equipped with certain Lippert-brand Coachstep Double Electric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
The risk
Unstable entry and exit steps increase the risk of injury.
The fix
Foretravel will notify owners and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 20, 2016. Owners may contact Foretravel customer service at 1-936-564-8367, or Lippert customer service at 1-574-537-8900.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Foretravel dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V003000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.