The problem
Forest River, Inc. (Forest River) is recalling certain model year 2016 Coachmen Cross Country vehicles manufactured May 26, 2015, to December 2, 2015. During suspension travel, the front tires may be damaged from contacting the fuel fill guard.
The risk
If the tire contacts the fuel fill guard, it may be damaged and deflate, resulting in a loss of vehicle control and increasing the risk of a crash.
The fix
Forest River will notify owners, and dealers will install a revised fuel fill guard that will not contact the tires. Any tire that shows sign of contact with the fuel fill guard will be replaced. These repairs will be performed free of charge. The recall is expected to begin March 10, 2016. Owners east of the Mississippi river may contact Forest River customer service at 1-574-825-8317. Owners west of the Mississippi river may contact Forest River customer service at 1-574-825-8305. Forest River's number for this recall is 310-01112016-0126.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Coachmen dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V015000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.