The problem
Rosenbauer Motors (Rosenbauer) is recalling certain model year 2015 Commander fire trucks manufactured July 28, 2014, to July 22, 2015, and equipped with drive axles manufactured by Marmon-Herrington. The affected axles may have hex nuts on the flange yoke that may not have been properly tightened.
The risk
If the hex nuts are not tightened to specification, the driveshaft may disconnect from the drive axle, resulting in a loss of propulsion and increasing the risk of a crash.
The fix
Rosenbauer notified the owners, and dealers will check the hex nut for proper torque, tightening as necessary, free of charge. The recall began on February 4, 2016. Owners may contact Rosenbauer customer service at 1-651-462-1000.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Rosenbauer dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V027000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.