The problem
Terex South Dakota, Inc. (Terex) is recalling certain model year 2011-2015 SCM48, SCM50, and SCM55 aerial devices manufactured August 24, 2011, to November 5, 2015. The affected vehicles have a leveling cylinder linkage that can be forced past its intended stop position, causing damage to, and failure of, the leveling system.
The risk
If the leveling system fails, the aerial platform may tilt, increasing the risk of injury to the user or those nearby.
The fix
Terex will notify owners, and dealers will install a stop to prevent excessive cylinder linkage movement, free of charge. The recall began on February 22, 2016. Owners may contact Terex customer service at 1-800-982-8975. Terex's number for this recall is SN627.
Contacts
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What to do
- Check your VIN. Enter it at nhtsa.gov/recalls - it shows whether this recall applies to your vehicle and whether the repair has been done.
- Call a dealer. Any authorized Terex dealer will do the repair free, whether or not you bought the vehicle there. Quote campaign 16V040000.
- Ask about parts and a loaner. If parts aren't available yet, ask what to do in the meantime.
- Keep your paperwork. If you paid for this repair before the recall, you may be able to get reimbursed - here's how.